Privacy policy
PRIVACY POLICY
Last Updated: October 21, 2026
DERKALT operates this website and online store, including its related content, features, products, services, and customer experience (collectively, the “Services”).
This Privacy Policy explains how DERKALT collects, uses, stores, transfers, and discloses personal information when you visit our website, use our Services, place an order, create an account, interact with our products and features, or communicate with us.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
Where required by applicable law, we will obtain any necessary consent before processing personal information for purposes that require consent.
PERSONAL INFORMATION WE COLLECT
“Personal information” means information that identifies you or can reasonably be associated with you.
Depending on how you interact with DERKALT, we may collect the following categories of information.
Contact Information
This may include:
Full name. Billing address. Shipping address. Email address. Telephone number. Other contact information you voluntarily provide.
Order & Transaction Information
This may include:
Products purchased. Product designs, variants, sizes, and quantities. Order number. Order date. Transaction details. Shipping information. Returns, refunds, cancellations, or exchanges. Seasonal release or Archive information associated with eligible products. Other information necessary to process and manage your order.
Account Information
If you create an account, this may include:
Email address. Account credentials. Account preferences. Saved information. Other information associated with your customer account.
Payment Information
Payment transactions are processed through payment providers and other financial service providers supporting our store.
Depending on the payment method used, we may receive information such as:
Payment status. Transaction identification. Payment method. Billing information. Payment confirmation. Limited payment-related information.
We do not generally receive or store your complete payment card number.
Communications
When you contact DERKALT, we may collect the information contained in your communication, including information provided in connection with:
Customer support. Order inquiries. Returns or refunds. Product issues. Seasonal release or Archive inquiries. Other communications with us.
Device & Technical Information
When you access the Services, certain technical information may be collected automatically, including:
IP address. Browser type. Device type. Operating system. Network information. Language and regional settings. Referring URLs. Unique device or browser identifiers. Other technical information necessary to operate and secure the Services.
Usage Information
We may collect information about how you interact with the Services, including:
Pages viewed. Products viewed. Products added to cart. Browsing activity. Interactions with website features. Session information. Other usage information.
HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information from the following sources.
Directly From You
For example, when you:
Place an order. Create an account. Subscribe to communications. Contact us. Submit a form. Request support. Participate in a feature or promotion. Otherwise provide information to us.
Automatically Through the Services
We may automatically collect technical and usage information through cookies, pixels, log files, analytics technologies, and similar technologies.
These technologies help us operate, secure, understand, and improve the Services.
From Service Providers
We may receive or process information through companies that provide services on our behalf, such as payment processing, hosting, analytics, customer support, order processing, production, fulfillment, shipping, security, email delivery, and other operational services.
From Third Parties
We may receive information from business partners, advertising or analytics providers, social media platforms, fraud-prevention providers, marketplaces, or other third parties where permitted by applicable law.
HOW WE USE PERSONAL INFORMATION
We may use personal information for the following purposes.
Providing and Managing the Services
We use information to:
Process and fulfill orders. Process payments. Arrange production and delivery. Determine or coordinate appropriate fulfillment and shipping arrangements. Manage customer accounts. Provide customer support. Process refunds and cancellations. Maintain information relating to seasonal releases and the DERKALT Archive. Record the status of discontinued designs where applicable. Remember preferences. Maintain website functionality. Personalize the shopping experience. Otherwise provide and administer the Services.
Improving the DERKALT Experience
We may use information to understand how customers interact with our website, products, and Services and to improve:
Website functionality. Product presentation. Customer experience. Services. Performance. Security.
Marketing and Communications
Where permitted by applicable law and, where required, with your consent, we may use your information to:
Send promotional emails. Communicate new collections or seasonal releases. Provide information about products. Provide personalized marketing. Measure the effectiveness of marketing campaigns. Display relevant advertising.
You may unsubscribe from promotional communications at any time using the unsubscribe mechanism provided in the relevant communication.
Transactional and service-related communications may still be sent when necessary to fulfill your order, administer your account, provide requested Services, or communicate important information about your purchase.
Security and Fraud Prevention
We may use information to:
Authenticate accounts. Protect transactions. Detect and prevent fraud. Investigate suspicious or unlawful activity. Protect our website and Services. Enforce our policies. Protect DERKALT, our customers, and others.
Legal and Regulatory Compliance
We may process personal information where necessary to:
Comply with applicable laws and regulations. Respond to lawful requests from public authorities. Comply with court orders or legal processes. Establish, exercise, or defend legal claims. Investigate violations of our policies. Protect our legal rights and legitimate interests.
HOW WE SHARE PERSONAL INFORMATION
We may disclose personal information to third parties where necessary to operate DERKALT and provide the Services.
These may include:
Shopify
Our online store is operated using Shopify.
Shopify may process personal information necessary to provide its platform, infrastructure, security, payment-related services, analytics, customer-facing features, and other services.
Shopify’s own privacy practices are described in its applicable privacy documentation.
Payment Providers
Payment information may be processed by third-party payment providers selected to support transactions through our store.
These providers process information according to their own privacy policies and applicable legal requirements.
Production, Fulfillment & Delivery Providers
DERKALT may use specialized production, fulfillment, logistics, and delivery partners to produce and deliver orders.
Depending on the product, destination, availability, and other operational factors, an order may be processed through service providers located in different countries.
For example, certain products may be produced or fulfilled through a Türkiye-based production partner, while other products may be produced or fulfilled through international production or fulfillment partners.
Information necessary to produce, prepare, fulfill, ship, and deliver an order may therefore be shared with relevant service providers.
Other Service Providers
We may share information with service providers that assist us with:
Technology. Hosting. Analytics. Customer support. Email delivery. Order processing. Product production. Fulfillment. Shipping and delivery. Fraud prevention. Security. Customer experience. Other business operations.
Marketing & Analytics Providers
Where permitted by law, we may share certain information with analytics, advertising, or marketing providers to measure and improve our marketing and understand how users interact with the Services.
The use of these technologies may be subject to applicable consent or opt-out requirements depending on your location.
Legal, Corporate & Business Transactions
We may disclose information where reasonably necessary to:
Comply with law. Respond to lawful requests. Protect our rights. Enforce our agreements. Prevent fraud or abuse. Facilitate a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.
COOKIES & SIMILAR TECHNOLOGIES
DERKALT and its service providers may use cookies, pixels, local storage, analytics technologies, and similar technologies.
These technologies may be used to:
Operate the website. Remember preferences. Maintain shopping cart functionality. Understand website usage. Improve performance. Provide security. Measure marketing effectiveness. Where permitted, provide relevant advertising.
You may be able to control cookies through your browser or device settings.
Depending on your location and applicable law, additional cookie choices, consent mechanisms, or preference-management tools may be presented to you.
Where required by law, non-essential cookies or similar technologies will only be used following the applicable consent or other lawful basis.
SHOPIFY
DERKALT uses Shopify to operate its online store and provide portions of the Services.
Information submitted through the Services may be processed by Shopify and other service providers involved in operating the store.
Shopify may process information relating to your interactions with Shopify-powered stores and Shopify services.
Shopify describes its own processing activities and applicable consumer rights in its privacy documentation.
Where Shopify is independently responsible for processing certain information, requests concerning that processing may need to be directed to Shopify through the mechanisms Shopify provides.
THIRD-PARTY WEBSITES, MARKETPLACES & SERVICES
The Services may contain links to websites, platforms, applications, marketplaces, or services operated by third parties.
DERKALT does not control the privacy practices of independent third parties.
When you leave our Services or interact with a third-party service, we recommend reviewing that provider’s privacy policy and terms.
If you purchase DERKALT products through a third-party marketplace or platform, that platform may separately collect and process personal information according to its own privacy policy and terms.
Your interaction with third-party services may therefore be governed by their own policies.
CHILDREN’S PRIVACY
The Services are not directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us, please contact us using the information below so that we can review and, where legally required, delete or otherwise handle the information appropriately.
DATA SECURITY
We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Please avoid sending sensitive information through unsecured communication channels.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
Provide the Services. Fulfill orders. Maintain business and transaction records. Provide customer support. Maintain seasonal release and Archive records where applicable. Comply with legal and regulatory obligations. Resolve disputes. Enforce agreements. Protect our legitimate business interests.
Retention periods may vary depending on the type, nature, purpose, and legal requirements applicable to the information.
Where applicable law requires a specific retention period, we will retain information for the period required by law.
YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including:
Right of Access
You may have the right to request access to personal information we hold about you.
Right to Correction
You may have the right to request correction of inaccurate or incomplete personal information.
Right to Deletion
You may have the right to request deletion of personal information, subject to applicable legal exceptions.
Right to Data Portability
In certain circumstances, you may have the right to receive certain personal information in a portable format.
Right to Withdraw Consent
Where processing is based on consent, you may have the right to withdraw that consent.
Withdrawal does not affect processing carried out lawfully before consent was withdrawn.
Right to Object or Restrict Processing
Depending on applicable law, you may have the right to object to or request restriction of certain processing activities.
Marketing Preferences
You may opt out of promotional communications at any time by using the unsubscribe mechanism included in our marketing communications.
You may continue to receive transactional or service-related communications where necessary.
Other Applicable Rights
Depending on your jurisdiction, you may have additional rights relating to automated decision-making, targeted advertising, data sharing, profiling, or other processing activities.
Where such rights apply, DERKALT will handle requests in accordance with applicable law.
We will not discriminate against you for exercising rights available to you under applicable law.
We may need to verify your identity before processing certain requests.
TURKISH DATA PROTECTION LAW — KVKK
If you are located in Türkiye, personal data processed by DERKALT is subject to applicable provisions of the Law No. 6698 on the Protection of Personal Data (“KVKK”).
Depending on the circumstances and applicable law, you may have rights including the right to:
Learn whether your personal data is processed. Request information regarding the processing of your personal data. Learn the purpose of processing and whether your personal data is used in accordance with that purpose. Learn the third parties to whom your personal data is transferred domestically or abroad. Request correction of incomplete or inaccurate personal data. Request deletion or destruction where the applicable legal conditions are met. Request notification of relevant correction, deletion, or destruction to third parties where required by law. Object to certain results arising from processing based solely on automated systems, where legally applicable. Request compensation for damages arising from unlawful processing, where applicable. Exercise other rights provided under applicable law.
These rights reflect the rights provided under Article 11 of the KVKK, subject to applicable conditions and limitations.
Requests may be submitted using the contact information provided below.
Please note that this Privacy Policy does not replace the separate KVKK information notice that may be required under Turkish law.
INTERNATIONAL DATA TRANSFERS
DERKALT is a Türkiye-based business. At launch, all products are available for sale only to customers in Türkiye.
Because DERKALT uses international technology, payment, production, fulfillment, logistics, analytics, communications, and other service providers, personal information may be transferred to, stored in, or processed in countries other than Türkiye or the country in which you reside.
Where required by applicable law, DERKALT will use an appropriate legal mechanism for international data transfers.
For transfers subject to Türkiye’s KVKK framework, applicable requirements under Article 9 and related regulations will be observed.
Depending on the circumstances, lawful transfer mechanisms may include an adequacy decision, appropriate safeguards such as standard contracts, or another transfer mechanism permitted by applicable law.
The specific mechanism used for a particular transfer may depend on the service provider, destination country, nature of the processing, and applicable legal requirements.
UNITED STATES & REGIONAL PRIVACY RIGHTS
Depending on where you reside, you may have additional privacy rights under applicable regional or state laws.
These rights may include rights relating to access, deletion, correction, portability, opting out of certain targeted advertising or data-sharing activities, and other rights provided by applicable law.
Where such rights apply to you, DERKALT will handle requests in accordance with the applicable legal requirements.
PRIVACY COMPLAINTS
If you have a concern regarding how DERKALT processes your personal information, please contact us first using the contact details below.
You may also have the right to lodge a complaint with the data protection or privacy authority applicable to your location.
For individuals subject to Türkiye’s KVKK framework, applicable statutory application and complaint procedures remain available.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in:
Our Services. Our business practices. Technology. Legal requirements. Regulatory requirements.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy and, where required, provide additional notice.
CONTACT
If you have questions regarding this Privacy Policy, our privacy practices, or your personal information, please contact:
DERKALT
Business Address: Cevizli Mah. Zuhal Cad. A Ticari Blok Apt. No:46/50 Maltepe, Istanbul, Türkiye
Email: contact@derkalt.com
For privacy-related requests, please include sufficient information for us to identify your request and, where necessary, verify your identity.
WHERE MATTER MEETS MEANING.